M LS Direct Network
specializes in providing personal customer support to
its clients and has one of the best ratios of support
personnel to merchants in the industry. This is why
you'll get a live person in three rings on average when
calling our in house support team. Our in house team is
ready and waiting to assist you with your statement
questions, deposit questions, checking account changes,
ownership changes and supply requests.
All technical support, including terminal issues,
transactional issues or questions on how to perform
a transaction and batching issues are handled by our
24/7 national help desk. Since there are so many
types of terminals we have found that the national
help desks are more efficient and better trained in
solving these issues.